Welcome to the website for the Arcadia Group Pension Schemes

This is the website for the Arcadia Group Pension Scheme and the Arcadia Group Senior Executives Pension Scheme. The Trustees have designed this website to keep you updated with useful information about the Schemes.

Need to access or change your information?

You can use the Pension Self-Service portal to:

  • Access your personal information
  • See your pension benefits
  • View your documentation
  • Prepare your retirement projections
  • Update your details; and
  • Much more


The easiest and quickest way to access your information is through Pension Self-Service. Click the button below to access it.

Aviva Buy-Out Update

The Schemes are working towards completing a buy-out with Aviva, which will protect members’ benefits for the long term. Further details were included in the letter dated 06 February 2023, sent to members from the Trustees.

You can read more about Aviva here.

A general announcement was also released on 10 February 2023, a copy of which can be found here.

Other Pension Funds

Debenhams

Ex-Debenhams employees who were previously members of the Scheme (at the time known as the Burton Group Pension Fund) transferred their benefits into the Debenhams Retirement Scheme following the de-merger of Debenhams from the Arcadia Group in October 1998.  These individuals should therefore contact the administrators of the Debenhams Retirement Scheme using the details below:

Broadstone, Prospect House, Fishing Line Road, Redditch, Worcestershire, B97 6EW

Tel: 01527 396202

Email: debenhams@broadstone.co.uk

Arcadia Group Ireland Pension Scheme

Administration of the Arcadia Group Ireland Pension Scheme is handled by Willis Towers Watson; all relevant correspondence/enquiries should be directed to:

Email: DBTeam2.irl@willistowerswatson.com

Telephone: 00-353-(1) 669 4458

Prudential:

If you applied for membership and had pension contributions deducted from your pay between 2005 and 2012, your contributions would have been paid into the Arcadia Stakeholder Plan administered by Prudential; the relevant contact details are:

Telephone:  0345 070 3333
Email:  stakeholder@prudential-pensions.co.uk

Legal & General:

From September 2012 any pension contributions made in respect of you would have been paid into the Arcadia Pension Plan within the Legal & General MasterTrust; the relevant contact details are:

Telephone:  0345 026 7122
Email: employerdedicatedteam@landg.com

Need More Information?

Click the buttons below to find the information related to your query or use the search box.

Contact:

Lexington

+44 7487 678045
0207 025 2300
arcadia@lexcomm.co.uk