Template Forms
Expression of Wishes Form Family information form
Contacts
Scheme administrator: Barnett Waddingham is the administrator for the Arcadia Group Pension Scheme and the Arcadia Group Senior Executives Pension Scheme Telephone: 0345 646 0061 (local rates apply), +44 117 313 7234 (from overseas) Members are encouraged to call Barnett Waddingham with any queries. Pension Self Service: www.bwebstream.com Pension Self-Service dedicated helpline: 0141 447 0799 Email: arcadiamembers@barnett-waddingham.co.uk Post: Arcadia Group Pension […]
Resources
Expression of Wishes form The Schemes are set up under discretionary trusts. In the event that a lump sum benefit is payable following the death of a member, the Trustee will use its discretion to decide which beneficiaries receive the lump sum death benefit. This typically means that it will be exempt from inheritance tax. […]
FAQs
Who do I contact regarding my pension? Barnett Waddingham continue to look after the administration of the Scheme, and you should contact Barnett Waddingham with any questions. Contact details can be found here. How do I update my address details? To update your address details, you will need to log onto your pension self-service account […]
Archive
Arcadia Group Senior Executives Pension Scheme Statement of Investment Principles February 2023 Arcadia Group Pension Scheme Statement of Investment Principles February 2023 Arcadia Group Pension Scheme IS – 30-09-23 Arcadia Group Senior Executives Pension Scheme IS – 30-09-23 Update from the trustees on Director appointment – 20.11.23 AGSEPS Implementation Statement – 30.09.22 AGPS Implementation Statement […]
Messages from the Trustees
Keeping members informed The Trustees have issued several important communications to members since the insolvency of the Company, including: Message from the Trustees, 21 November 2025: “The Trustee is currently communicating directly with all members of the Scheme. Members should check their Pension Self-Serve account. We request that all members continue to keep their contact […]
Pension Self-Service
Your Pension Self-Service account Protecting your personal information, and making sure only trusted people and businesses have access to it, is a priority for us. We take our responsibility for storing and sending your personal information and documents seriously. You can access information, communications, documents and template forms, as well as update your details and […]