Welcome to the Arcadia Pension Schemes website

Member contacts 

Barnett Waddingham are managing all administration arrangements relating to the Arcadia Group Pension Scheme and the Arcadia Group Senior Executives Pension Scheme.


Contact details:

Barnett Waddingham LLP

Second Floor

Hartwell House

Victoria Street

Bristol BS1 6AD


Email: ArcadiaMembers@Barnett-Waddingham.co.uk

Telephone: 0345 646 0061


This telephone line is open from 9am until 5pm Monday to Friday (except on bank holidays). Outside of these hours you can leave a message on the answer machine.


The trustee boards remain in place and continue to have full responsibility for the Arcadia pension schemes. The Trustees will keep members informed of developments in relation to the Schemes by post and via this website.


Administration of the Arcadia Group Ireland Pension Scheme is handled by Willis Towers Watson; all relevant correspondence/enquiries should be directed to:


Clodagh Dunne – DB Admin Team 2

Willis Towers Watson, Willis Towers Watson House

Elm Park, Merrion Road, Dublin

D04 P231,

Republic of Ireland


Email: DBTeam2.irl@willistowerswatson.com

Telephone: 00-353-(1) 669 4458

Other Schemes

If you cannot remember which Arcadia pension arrangement you were in during your UK employment, the following should be helpful:


The final salary schemes closed to new joiners in 2005, so if your Arcadia employment started after 2004 you will NOT be a member of a “final salary” pension scheme.



If you applied for membership and had pension contributions deducted from your pay between 2005 and 2012, your contributions would have been paid into the Arcadia Stakeholder Plan administered by Prudential; the relevant contact details are:


Telephone:  0345 070 3333

Email:  stakeholder@prudential-pensions.co.uk


Legal & General:

From September 2012 any pension contributions made in respect of you would have been paid into the Arcadia Pension Plan within the Legal & General MasterTrust; the relevant contact details are:


Telephone:  0345 026 7122

Email: employerdedicatedteam@landg.com

Media contacts

Lexington Communications:

0207 025 2300